Garbage/Recycling Service

Tiger Sanitation logo

Solid waste services is provide by Tiger Sanitation. To know more about Tiger visit their website at https://choosetiger.com/.

 

  • When are my service days? 
    • Tiger observes New Year's Day, Thanksgiving, and Christmas as holidays closed for business. During each of these weeks, service days will slide one day if the observed holiday falls on a Monday, Tuesday or Wednesday. All other holidays will be serviced as regularly scheduled. 
  • What is included in the Residential Waste and Recycling services? 
    • Each resident will receive a new 95 gallon waste cart and a new 95 gallon recycle cart with one (1) time per week curbside waste and recycle collection service. Residents may opt for a 65 gallon waste cart instead of a 95 gallon waste cart - see below for more information. Carts must be placed within three (3) feet of the curb/street by 7:00 A.M. of the scheduled service day. 
    • Handicap, elderly or special needs customers may contact Tiger to establish special service arrangements. Call 210-333-4287 for additional details. 
    • Each resident may set out an additional four (4) bundles, bags or personal containers. Bags and personal containers must each be 30 gallons or less and weigh 35 pounds or less. Bundles (tree or shrubbery cuttings) must be securely tied together forming an easy to handle package, not exceeding 4 four feet in length, 12 inches in diameter and 35 pounds in weight. 
    • Tiger will provide semi-annual curbside loose brush and bulk collection. Dates to be determined. Each resident may place loose brush and bulky itemas (white goods, appliances, furniture, and other over sized household items). Loose Brush and Bulk items must be separated and be placed within three (3) feet of the curb/street by 7:00 A.M. of the scheduled service day. 
    • Additional "On Call" bulk collection services are available throughout the year. Email or call our customer service team at //customerservice@tiger-tx.com">customerservice@tiger-tx.com or (210) 333-4287 for rates and more information. 
    • Please refer to the "Policies" online for additional service terms and conditions. 
  • How can I make payments?
    • Payments may be made to Tiger Sanitation as follows:
      • Pay online at https://choosetiger.com/
      • Pay with Auto Draft using a Visa, MasterCard, or Discover Card
      • Pay by mail with checks or money orders
      • ay by phone at (210) 333-4287
      • Pay at the office located at 6315 US 87 E, San Antonio, TX 78222
      • See Residential Policies for additional information and restrictions
  • Who do I contact if I have a question, concern, complaint, or compliment? 

Supporting Documents

PDF icon Amended Schedule of Services and Rates Sheet (69 KB)
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